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NOCTIS PALACEHOTEL & CASINO

Our Commitment

Play as a pastime, never as a livelihood.

Noctis Palace exists so guests can enjoy an evening — a suite, a table, a room, a stage — and go home feeling well. If gaming ever begins to feel like something else, we have resources on-property and around the clock.

Our house standard

Guests must be 18 or older to play on the floor, and every table is staffed by hosts trained to keep an eye on how the night is going. We reserve the right to slow, pause, or end play at any time — for you, for the room, or for a companion who has asked us to.

Signs to watch for

  • Chasing losses with additional funds
  • Playing longer than intended, several sessions in a row
  • Feeling irritable or anxious when you can't play
  • Borrowing money to keep playing
  • Lying to friends or family about time or amounts
  • Sleeping less and skipping meals to keep playing

Tools we offer

Personal limits

Ask the guest services desk to set daily or per-session loss and time limits. Our system enforces them across every floor.

Cool-off periods

Take a 24-hour, 7-day, or 30-day break from the floor. During cool-off, marketing and promotions are paused for you.

Self-exclusion

Full exclusion from the gaming floor for 6 months, 1 year, or 5 years. Available at the guest services desk with valid ID.

On-property advocate

A confidential advocate is available on the property 24/7. Ask any staff member — no explanation required.

Setting sensible ground rules

  • Only play with funds you would spend on entertainment.
  • Decide a stop-loss before you sit down.
  • Alternate play with a meal, a walk, or a room break.
  • Never mix play with borrowed money or credit.
  • Sleep on any decision to add to your bankroll.